Terms of Service

1. Agreement

These Terms of Service ("Terms") are a binding agreement between you and Radish Retail, LLC("Radish", "we", "us", "our") governing your use of the Hourly Learning family of mobile applications — including Hourly Hanzi, Hourly Hangul, Hourly Kana, and Hourly English — together with their widgets, websites, and related services (collectively, the "Service"). By downloading, installing, accessing, or using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you are under 18, you represent that your parent or legal guardian has read these Terms and agreed on your behalf.

These Terms include an arbitration agreement, jury-trial waiver, and class-action waiver in Section 15. Please read that section carefully.

2. Eligibility

You must be at least 13 years old to use the Service. Users under 13 are prohibited, and we will terminate accounts or access we identify as belonging to a child under 13. Users between 13 and the age of majority in their jurisdiction may use the Service only with parent or legal-guardian consent.

3. Accounts, Progress, and Sync

3.1 Using the Service

The vocabulary apps can be used on a per-device basis without creating a Radish account. Hourly Kana offers optional Sign in with Apple to scope private iCloud progress sync and support in-app account deletion. Hourly English requires Sign in with Apple before purchase or restore so paid voice access can be secured and recovered across devices. Where supported, your learning progress and settings may sync across your own Apple devices through Apple iCloud under your Apple ID. You are responsible for maintaining the security of your device and Apple ID and for activity that occurs through them.

3.2 Resetting and deleting data

You may reset in-app progress where supported. Hourly Kana's Delete Account control removes local learning and account state, matching private iCloud sync content, and the current device's Live Activity registration record, while retaining a non-content marker that helps current versions recognize the deletion and remove sync data an older installed version may recreate. Hourly English account deletion removes its app account, server-side access records, and local learning data. Neither action cancels an Apple-managed App Store subscription. Pseudonymous installation analytics and unlinked content reports remain outside optional Sign in with Apple sync; contact [email protected] or [email protected] so we can explain available deletion options, subject to retention required for law, security, fraud prevention, disputes, backups, or transaction records.

4. The Service

4.1 What Hourly Learning does

Hourly Learning delivers a new vocabulary word on a schedule you choose and presents it through the app and through home-screen and lock-screen widgets. Depending on the app, the Service may provide readings, romanization or pinyin, definitions, example sentences, audio pronunciation, flashcards, quizzes, placement and level tests, grammar lessons, history, streaks, and links to external dictionaries.

4.2 Educational use only; no guarantee of accuracy

Hourly Learning is an informal study aid. Definitions, readings, translations, example sentences, audio, quizzes, and grammar notes are provided for general educational purposes only, may contain errors, and are not a substitute for formal instruction, a qualified teacher, an authoritative dictionary, or professional translation. Do not rely on the Service for high-stakes, legal, medical, safety, or certification purposes. Verify important translations with an authoritative source.

4.3 Automated study logic and AI

The Service uses automated rules and calculations to schedule words, assemble quizzes and reviews, estimate difficulty, and personalize study surfaces. Hourly English also provides a live generative-AI voice coach through ElevenLabs. Its replies and corrections may be incomplete or wrong and are not equivalent to a teacher, dictionary, professional translator, or high-stakes advice. The Service does not provide a voice clone, deepfake, or AI-generated endorsement.

4.4 Service availability

The Service is provided on an "as is" and "as available" basis. Radish may modify, suspend, or discontinue any part of the Service at any time. Third-party outages, maintenance, bugs, capacity limits, operating-system changes to widgets or notifications, or app-store review requirements may interrupt availability.

5. Subscriptions and Payments

5.1 Paid access

After onboarding, the Service requires an active subscription to continue using the app. Each app offers an auto-renewing annual subscription, which may include a free-trial introductory offer. Feature sets, limits, prices, and promotional offers may change over time.

5.2 Auto-renewing subscriptions

Subscriptions are billed through your App Store account at the displayed price and billing period. Your subscription renews automatically unless canceled through Apple at least 24 hours before the end of the current period. Apple handles trial eligibility, renewal billing, restores, refunds, and subscription management.

5.3 Cancellation and refunds

You can cancel through your Apple account subscription settings. Cancellation takes effect at the end of the current billing period. App Store refunds, cancellations, and billing disputes are handled by Apple under Apple's terms; Radish cannot directly issue App Store refunds.

By continuing with an in-app purchase, you accept these Terms and consent to our sharing purchase delivery and usage details with Apple if you later request a refund. We may also recommend an outcome, including declining the request. Apple makes the final decision.

5.4 Trials, introductory offers, and price changes

Trial and introductory eligibility is determined by Apple and app configuration. If a trial converts to a paid subscription, you must cancel before conversion to avoid charges. Apple will handle required price-change notices and consents. Promotional grants may have separate durations, eligibility limits, and abuse controls.

6. Your Content

6.1 What you create

User Content includes content reports, optional report screenshots, any custom flashcards or notes, and other content you submit through the Service.

6.2 License to operate the Service

You retain ownership of your User Content. You grant Radish a worldwide, non-exclusive, royalty-free license to host, store, process, display, transmit, and create derivative technical outputs from User Content solely to operate, provide, maintain, secure, and improve the Service. In particular, you grant us the right to use content reports and attached screenshots to investigate and correct Service content.

6.3 Aggregated and de-identified data

Radish may create aggregated or de-identified statistics and use them for product improvement, analytics, benchmarking, research, and business planning, provided the data cannot reasonably identify you.

6.4 Your representations

You represent that you own or have rights to submit your User Content and that it does not violate law or third-party rights. Do not include other people's sensitive personal information in report text or screenshots.

7. Vocabulary Content, Dictionaries, and Third-Party Links

The Service presents vocabulary, readings, definitions, and example sentences derived from curated word lists, such as HSK, TOPIK, and JLPT-aligned lists, and from licensed or openly licensed corpora. Certain example sentences originate from community datasets such as Tatoeba under their applicable licenses, including CC-BY attribution where indicated. Such content may be inaccurate, incomplete, or out of date. The Service may link to external dictionary and reference destinations, including MDBG, Youdao, Purple Culture, Naver, or Jisho, which are operated by third parties under their own terms and privacy policies. Radish is not responsible for third-party content, accuracy, availability, or practices.

8. Acceptable Use

You may not use the Service to:

• violate any law or regulation;
• misrepresent your identity, age, subscription status, or eligibility;
• reverse engineer, decompile, tamper with, or extract source code, word lists, or databases except as permitted by law;
• automate, scrape, overload, or abuse the Service, widgets, content-report endpoints, or APIs;
• bypass subscriptions, trials, rate limits, feature flags, security controls, or entitlement checks;
• submit unlawful, infringing, obscene, harmful, harassing, or intentionally misleading content or reports;
• resell, sublicense, or commercially exploit the Service or its content without permission.

Radish may suspend, terminate, rate-limit, or block accounts or devices that violate these Terms.

9. Third-Party Services

The Service integrates with third parties, including Apple, Supabase, analytics and error-monitoring providers, external dictionary sites, and infrastructure providers such as Cloudflare, Vercel, and Expo/EAS. Your use of third-party services may be governed by their terms and privacy policies. Radish is not responsible for third-party products, content, policies, outages, or claims.

10. Intellectual Property

The Service — including the Hourly Learning, Hourly Hanzi, Hourly Hangul, Hourly Kana, Hourly English, and Radish names, logos, mascots, interface, artwork, copy, code, databases, curated word lists, scoring and review logic, widget and card designs, and underlying technology — is owned by Radish or its licensors and protected by intellectual property laws, except for third-party content used under license. Subject to these Terms, Radish grants you a limited, revocable, non-transferable, non-sublicensable license to use the Service for personal, non-commercial use. If you send feedback, suggestions, or ideas, you grant Radish a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Radish does not warrant that definitions, readings, translations, example sentences, audio, quizzes, level tests, grammar notes, widgets, notifications, subscriptions, analytics, or external links are accurate, reliable, complete, safe, or suitable for your purposes. You are solely responsible for decisions you make based on the Service.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RADISH, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU ARISING FROM OR RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID RADISH, OR PAID FOR THE APPLICABLE APP, IN THE 12 MONTHS BEFORE THE CLAIM OR USD $100.

13. Indemnification

You will defend, indemnify, and hold harmless Radish and its officers, directors, employees, contractors, and agents from claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your User Content, your use of the Service, your breach of these Terms, your violation of law, or your violation of third-party rights.

14. Termination

You may stop using the Service or delete the app at any time. Radish may suspend or terminate access if it believes you violated these Terms, created risk for Radish or others, abused the Service, or if continued access is no longer commercially or legally feasible. Sections intended to survive termination will survive.

15. Governing Law and Dispute Resolution

15.1 Governing law

These Terms are governed by Delaware law, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement in this Section 15.

15.2 Informal resolution first

Before starting arbitration or a court proceeding, the party bringing a dispute must send a written notice of dispute. Notices to Radish must be emailed to [email protected]. Notices to you may be sent to the email address or other contact information associated with your account, purchase, support request, or content report, if available. The notice must describe the dispute, the relief requested, and enough information for the parties to evaluate the claim. The parties will try in good faith to resolve the dispute informally for 30 days after the notice is received.

15.3 Binding individual arbitration for U.S. residents

For U.S. residents, except for the excluded claims listed below, you and Radish agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The AAA rules and filing instructions are available at adr.org/consumer. If AAA is unavailable or unwilling to administer the arbitration, a court with jurisdiction will appoint a substitute arbitration provider or arbitrator under the Federal Arbitration Act.

The arbitrator may award the same individual relief that a court could award, including damages and declaratory or injunctive relief available to the individual claimant. The arbitrator will decide issues of arbitrability, except that a court will decide issues concerning the validity, enforceability, or scope of the class-action, collective-action, private-attorney-general, or representative-action waivers below.

15.4 Arbitration fees and format

AAA's Consumer Arbitration Rules and Consumer Arbitration Fee Schedule will govern arbitration fees unless applicable law requires otherwise. Radish will pay the arbitration fees it is required to pay under AAA rules and applicable law. Arbitration may proceed by documents, phone, video, or in person as permitted by the AAA rules and as the arbitrator determines is appropriate.

15.5 Excluded claims

Either party may bring an individual claim in small-claims court if it qualifies. Either party may also seek temporary or preliminary court relief to protect intellectual property, confidential information, account or service security, or against unauthorized access or misuse. Nothing in this Section 15 prevents you from bringing concerns to a government agency or seeking public injunctive relief in court where applicable law makes that right non-waivable.

15.6 Jury-trial waiver and class-action waiver

To the maximum extent permitted by law, you and Radish waive the right to a trial by jury. You and Radish agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, private-attorney-general, or representative action.

The arbitrator may not consolidate more than one person's claims and may not preside over any form of class, collective, consolidated, private-attorney-general, or representative proceeding unless all parties agree in writing after the dispute arises. This does not prevent either party from participating in a classwide settlement.

15.7 Mass filings

If 25 or more similar arbitration demands are filed against Radish by the same or coordinated counsel or organizations, the parties agree that AAA's applicable mass-arbitration rules and fee schedules will apply to the extent AAA administers those demands as mass arbitration.

15.8 Opt out

You may opt out of the arbitration agreement and class-action waiver in this Section 15 by emailing [email protected] within 30 days after first accepting these Terms, with your name, the app you use, the email address associated with your purchase or support request if any, and a clear statement that you opt out of arbitration. Opting out will not affect any other part of these Terms.

15.9 Severability

If any part of this Section 15 is found unenforceable, the unenforceable part will be severed and the rest will remain in effect, except that if the class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request for relief must proceed in court and not in arbitration.

16. Changes to These Terms

Radish may update these Terms from time to time. If changes are material, Radish will provide notice by in-app notice, app update notes, or another reasonable method where required. Your continued use after the effective date means you accept the updated Terms.

17. Miscellaneous

• These Terms and the Privacy Policy are the entire agreement.
• If a provision is invalid, the remaining provisions stay in effect.
• Failure to enforce a provision is not a waiver.
• You may not assign these Terms without Radish's written consent. Radish may assign them as part of a merger, acquisition, reorganization, asset sale, or by operation of law.
• Radish is not liable for failures caused by events beyond reasonable control.
• You may not use the Service where prohibited by export-control or sanctions laws.
• This is an agreement with Radish, not with Apple. Apple is not responsible for the Service or its content, and Apple is a third-party beneficiary entitled to enforce these Terms as they relate to your use of the app on Apple platforms.

18. Contact

Legal: [email protected]
Privacy: [email protected]
Support: [email protected]